Why hourly pricing?

At The Glass Menagerie, Christine has implemented an hourly based pricing structure. It’s been very successful and easy for most clients. It’s a bit different than most of the stylist industry, who typically only use an hourly pricing structure for corrective color or certain other specialty services.

A big question Christine gets is “Why hourly pricing?”

Hourly pricing is genderless.

People of all genders have widely varied hair needs based on their styles. Putting hair price structure into gendered boxes does not take into account short haired ladies or long haired men, or the wide variety of hair/gender combinations that exist.

Hourly pricing is equitable across all hair types.

Long thick hair takes more styling time than fine short hair. How is it fair to charge both people the same amount for their blow out styling service when the thing is so different?

Hourly pricing allows clear costs and expectations.

Services priced hourly have a predictable price structure for clients allowing them a better understanding of why different services cost different prices, and that skipping a blowout after a cut is a simple way to save money.

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Checking In: Health and Safety Protocols During Cold Weather

With the current cold weather, some clients are wondering if there’s a faster way to get through my Health and Safety Protocol so here’s an extended update of how things are operating currently and some potential things you can do to keep warm while still being safe. Please read fully. Thank you!


The protocols currently in place for health and safety are non-negotiable, many are legally mandated and our failure to comply could result in loss of Cosmetology license permanently. Don’t ask us to risk that!

If you anticipate being unable to comply with these protocols PLEASE postpone your appointment. If you show up and refuse to comply, services will not be rendered and you will be charged 50% of your scheduled services.


The reason we are taking our protocols so seriously is because they work. Here’s a link to the CDC Case Study re: the Springfield MO stylists who DIDN’T infect any of their clients. What this study shows is that when masks are worn by everyone and cleaning is done properly the transmission risk is functionally zero. 2 stylists tested positive, 138 clients were potentially exposed, and NONE of the exposed clients tested positive. NONE. Salons are very safe when everyone is following the guidelines. That’s why I’m very comfortable working with clients in my super safe private space with full control over cleaning and safety procedures.


So, let’s break down our Health and Safety Protocols here at The Glass Menagerie…


HEALTH AND SAFETY PROTOCOL:

Do not bring anyone with you to your appointment. We currently only working one-on-one. If you are bringing a child or you would like to come with someone from your same household please email me at ChristineDoesHair@gmail.com to see if we can accommodate that.


The parking lot for the Sola Salon suites is the Hilltop Shopping Center. Parking in the lot next to Panda Express puts you closest to the stairs/elevator for coming up.


When you arrive please text me at 703.945.9289 to let me know you have arrived. Please include your name. Please wait in your car and stay warm. Don’t wait outside if you don’t need to.


I will respond quickly if possible, and when I am able (done with my previous client AND done with sanitation and disinfection of the full studio space) I will text you that I am coming down to you. I will meet you at the bottom of the stairs next to the elevator.

We meet at the bottom of the stairs to avoid groups of people that may be congregating around the front door of the studio building. This helps us avoid being around potentially unmasked people, and lets us switch to a disposable mask without others around.


I will bring out hand sanitizer and a fresh tri-ply mask (always wrapped for cleanliness). You will sanitize your hands and put the mask on with its ear loops. That way your hands are clean before you touch your face while adjusting the mask.

If you are looking to speed up the process and be outside less time, wear your own disposable mask to your appointment. That way we will only need to hand sanitize before taking you up and you will still be given a replacement mask so you have a fresh one for after you leave the salon.

Also: don’t wear gloves, you’ll just have to take them off to sanitize your hands and it’ll keep us outside longer than we need to be.


We will walk up to the Sola Salons door and I will buzz us in. There is also an elevator for those who prefer it. (There is no way to get into the suites without coming in with your stylist. This allows us to keep the space safe for everyone by avoiding extra people congregating inside.)


Once inside we will go directly to my enclosed private studio space and I will wash my hands before we tape the mask on. Taping the mask on allows me to remove the ear loops so I can work freely and provide every service fully. The tape I am using is KT Tape (kinesiology tape), which is designed for long term wear on skin and is flexible and breathable. We will then be able to freely work as close as possible to normal for all services.


Only when services have been completed and you have left the building may the mask be removed. There is a waste bin at the base of the stairs that is easily accessible for disposing of your mask.


If you would like to bring your own mask please be aware that I still need to be able to tape the mask on and remove the ear loops from my workspace. I strongly suggest just letting me use my disposable masks or wearing a disposable mask upon arrival.

Masks must remain on the entire time you are in the building and I will not be able to accommodate smoke breaks for clients or myself during services. I currently have Juicy Fruit and Orbit Wintermint gum as options to prevent dry mouth, as well as some individually wrapped hard candies. I recommend the Wintermint because the “cool” feeling really helps with the mask. If you would prefer nicotine gum or other accommodations please bring those for yourself. I will also be providing individually wrapped straws if you would like to bring a beverage for longer appointments, this allows drinking while still keeping the mask on at all times.


If you have any questions or concerns please do not hesitate to reach out to me via my direct email ChristineDoesHair@gmail.comFor video and photo updates please check out the “COVID-19 Prep” Highlighted Story on The Glass Menagerie’s Instagram


If you’re looking for more ways to protect yourself and your loved ones, check out the CDC website.


Thank you all for being team players and helping keep everyone safe right now! We look forward to continuing to support each other during these challenging times.

Y’all, We’re Still Being Safe!

We are not currently changing or relaxing any of our sanitation/disinfection guidelines, nor are we relaxing any of our other safety protocols currently. This is a check-in email to make sure we’re keeping everyone in the loop about how seriously we are still taking cleanliness and client care.


The protocols currently in place for health and safety are non-negotiable, many are legally mandated and our failure to comply could result in loss of Cosmetology license permanently. Don’t ask us to risk that!

If you anticipate being unable to comply with these protocols PLEASE postpone your appointment. If you show up and refuse to comply, services will not be rendered and you will be charged 50% of your scheduled services.


The reason we are taking our protocols so seriously is because they work. Here’s a link to the CDC Case Study re: the Springfield MO stylists who DIDN’T infect any of their clients. What this study shows is that when masks are worn by everyone and cleaning is done properly the transmission risk is functionally zero. 2 stylists tested positive, 138 clients were potentially exposed, and NONE of the exposed clients tested positive. NONE. Salons are very safe when everyone is following the guidelines. That’s why I’m very comfortable working with clients in my super safe private space with full control over cleaning and safety procedures.


So, without further adieu, let’s get into the protocols themselves…


THE GLASS MENAGERIE SAFETY PROTOCOL:

Do not bring anyone with you to your appointment. We currently only working one-on-one. If you are bringing a child or you would like to come with someone from your same household please email me at ChristineDoesHair@gmail.com to see if we can accommodate that.


The parking lot for the Sola Salon suites is the Hilltop Shopping Center. Parking in the lot next to Panda Express puts you closest to the stairs/elevator for coming up.


When you arrive please text me at 703.945.9289 to let me know you have arrived. Please include your name.


I will respond quickly if possible, and when I am able (done with my previous client AND done with sanitation and disinfection of the full studio space) I will text you that I am coming down to you. I will meet you at the bottom of the stairs next to the elevator.


I will bring out hand sanitizer and a fresh tri-ply mask (always wrapped for cleanliness). You will sanitize your hands and put the mask on with its ear loops. That way your hands are clean before you touch your face while adjusting the mask.


We will walk up to the Sola Salons door and I will buzz us in. There is also an elevator for those who prefer it. (There is no way to get into the suites without coming in with your stylist. This allows us to keep the space safe for everyone by avoiding extra people congregating inside.)


Once inside we will go directly to my enclosed private studio space and I will wash my hands before we tape the mask on. Taping the mask on allows me to remove the ear loops so I can work freely and provide every service fully. The tape I am using is KT Tape (kinesiology tape), which is designed for long term wear on skin and is flexible and breathable. We will then be able to freely work as close as possible to normal for all services.


Only when services have been completed and you have left the building may the mask be removed. There is a trash bin at the base of the stairs that is easily accessible for disposing of your mask.


If you would like to bring your own mask please be aware that I still need to be able to tape the mask on and remove the ear loops from my workspace. I strongly suggest just letting me use my disposable masks.

Masks must remain on the entire time you are in the building and I will not be able to accommodate smoke breaks for clients or myself during services. I currently have Juicy Fruit and Orbit Wintermint gum as options to prevent dry mouth. I recommend the Wintermint because the “cool” feeling really helps with the mask. If you would prefer nicotine gum or other accommodations please bring those for yourself. I will also be providing individually wrapped straws if you would like to bring a beverage for longer appointments, this allows drinking while still keeping the mask on at all times.


If you have any questions or concerns please do not hesitate to reach out to me via my direct email ChristineDoesHair@gmail.comFor video and photo updates please check out the “COVID-19 Prep” Highlighted Story on The Glass Menagerie’s Instagram


If you’re looking for more ways to protect yourself and your loved ones, check out the CDC website.


Thank you all for being team players and helping keep everyone safe right now! We look forward to continuing to support each other during these challenging times.

Phase Three Health and Safety Protocol Updates!!!!!

If you do not currently have an appointment you may book one through our online booking portal. If you are rescheduling or cancelling an appointment, or have made appointments online with us in the recent past, you can go through your initial notification emails and it will remember you so you do not have to input all your information again.

For video and photo updates please check out the “COVID-19 Prep” Highlighted Story on The Glass Menagerie’s Instagram. This is being updated today and may continue to be updated in the future as information changes so it’s always good to double check before coming in for your appointment. I will also try to get the new info up on my blog on ChristineRinehart.com.
We want to be very clear that the protocols currently in place for health and safety are non-negotiable, many are legally mandated and our failure to comply could result in loss of Cosmetology license permanently. Please don’t risk that for us. If you anticipate being unable to comply with these protocols PLEASE postpone your appointment. If you show up and refuse to comply, services will not be rendered and you will be charged 50% of your scheduled services.
HERE’S THE CURRENT SAFETY PROTOCOL:
Do not bring anyone with you to your appointment. We are only allowed to work one-on-one. If you are bringing a child or you would like to come with someone from your same household please email me at ChristineDoesHair@gmail.com to see if we can accommodate that.
When you arrive in the parking lot at the Hilltop Shopping Center please text me at 703.945.9289 to let me know you have arrived. Please include your name so I can track my schedule properly.  I do not currently have everyone saved in my phone and I would like to avoid unnecessary confusion.
I will respond quickly if possible, and when I am able (done with my previous client AND done with sanitation and disinfection of the full studio space) I will text you that I am coming down to you. I will no longer be going out to the parking lot to get you, we will meet at the bottom of the stairs next to the elevator.
I will bring out hand sanitizer and a tri-ply mask. You will sanitize your hands and put the mask on with its ear loops. That way your hands are clean before you touch your face while adjusting the mask.
We will walk up to the studio and I will buzz us in. There is also an elevator for those who prefer it.
Once inside we will go directly to my studio space and we will wash our hands before we tape the mask on. Taping the mask on allows me to remove the ear loops so I can work freely and provide every service fully. The tape I am using is KT Tape (kinesiology tape), which is designed for long term wear on skin and is flexible and breathable.
We will then be able to freely work as close as possible to normal for all services.
Only when services have been completed and you have left the building may the mask be removed. There is a trash bin at the base of the stairs that is easily accessible for disposing of your mask.
If you would like to bring your own mask please be aware that I still need to be able to tape the mask on and remove the ear loops from my workspace. I strongly suggest just letting me use my disposable masks.
Masks must remain on the entire time you are in the building and I will not be able to accommodate smoke breaks for clients or myself during services. I currently have Juicy Fruit and Orbit Wintermint gum as options to prevent dry mouth. I recommend the Wintermint because the “cool” feeling really helps with the mask. If you would prefer nicotine gum or other accommodations please bring those for yourself. Starting after next weekend I will also be providing individually wrapped straws if you would like to bring a beverage for longer appointments. The mask must still remain on at all times.
If you have any questions or concerns please do not hesitate to reach out to me via my direct email ChristineDoesHair@gmail.com

If you’re looking for more ways to protect yourself and your loved ones, check out the CDC website.
Thank you so much for sticking with us. We look forward to supporting each other during these challenging times.

Current Health and Safety Protocols…

If you do not currently have an appointment you may book one through our online booking portal. If you are rescheduling or cancelling an appointment, or have made appointments online with us in the recent past, you can go through your initial notification emails and it will remember you so you do not have to input all your information again.

For video and photo updates please check out the “COVID-19 Prep” Highlighted Story on The Glass Menagerie’s Instagram. This may continue to be updated as information changes and it’s always good to double check before coming in for your appointment.

We want to be very clear that the protocols currently in place for health and safety are non-negotiable, many are legally mandated and our failure to comply could result in loss of Cosmetology license permanently. Please don’t risk that for us. If you anticipate being unable to comply with these protocols PLEASE postpone your appointment. If you show up and refuse to comply, services will not be rendered and you will be charged 50% of your scheduled services.

 

ALRIGHT, HERE WE GO:

  • Do not bring anyone with you to your appointment. We are only allowed to work one-on-one. We will not be allowing guests.
  • When you arrive in the parking lot at the Hilltop Shopping Center please text me via 703.945.9289 to let me know you have arrived. Please include your name and how to identify your vehicle so I can track my schedule properly and find you when I come down to get you. I do not currently have everyone saved in my phone and I would like to avoid unnecessary confusion.
  • I will respond quickly if possible, and when I am able (done with my previous client AND done with sanitation and disinfection of the full studio space) I will text you that I am coming down to you. Please stay in your vehicle.
  • I will bring out hand sanitizer and a tri-ply mask. You will sanitize your hands and put the mask on with its ear loops.
  • We will walk up to the studio and I will buzz us in. There is also an elevator for those who prefer it.
  • Once inside we will go directly to my studio space and we will BOTH wash our hands before we tape the mask on. Taping the mask on allows me to remove the ear loops so I can work freely and provide every service fully. The tape I am using is KT Tape, which is designed for long term wear on skin and is flexible and breathable. There is a photo below.
  • We will then be able to freely work as close as possible to normal for all services.
  • Only when services have been completed and you have left the building may the mask be removed. There is a trash bin at the base of the stairs that is easily accessible for disposing of your mask.
  • If you would like to bring your own mask please be aware that I still need to be able to tape the mask on and remove the ear loops from my workspace. I strongly suggest just letting me use my disposable masks.
  • Masks must remain on the entire time you are in the building and I will not be able to accommodate beverage breaks or smoke breaks for clients or myself during services. I currently have Juicy Fruit and Orbit Fresh Mint gum as options to prevent dry mouth. I recommend the Fresh Mint because the “cool” feeling really helps with the mask. If you would prefer nicotine gum or other accommodations please bring those for yourself.

 

If you have any questions or concerns please do not hesitate to reach out to me via my direct email ChristineDoesHair@gmail.com 

Current Situation…

This is a constantly moving target and may continue to change, but for now we are operating under the belief we may open on May 29th…

Hey everybody!

Current talking points, heads up this is a long email please read everything.

• Masks will be required and I will be providing them. The Phase One reopening guidelines state “Provide face coverings for clients or ask that clients bring a face covering with them that they must wear during the service. Limit services to only those that can be completed without clients removing their face covering.” — When you arrive at the studio space you will wash your hands and put on a tri-ply mask I will be providing, once it is properly positioned it will be taped in place (using KT tape) so the ear loops can be cut off, once this mask is in place IT CANNOT BE REMOVED DURING SERVICES. Plan ahead and bring Nicorette or regular chewing gum.

• for more information on Governor Northam’s Executive Order 62 visit here (https://www.governor.virginia.gov/newsroom/all-releases/2020/may/headline-856741-en.html) .

• If you have not already made your upcoming appointment with The Glass Menagerie please visit here (https://square.site/book/4S6WA60WEH9WH/the-glass-menagerie-alexandria-va) to be taken to the online booking system and price list.

At the new studio space you will be required to wait outside in your car while notifying me of your arrival, please text (703)945-9289. Once I have everything disinfected and ready I will text you to come up to the space. You will be required to buzz in on the call box so I can let you in. We will then go to my studio and we will both wash our hands before we get your mask on prior to starting services. Example photo shown below.
Refusal to wear a mask will result in no services rendered and a NO SHOW fee of 50% of the scheduled services.
If you’re looking for more ways to protect yourself and your loved ones, check out the CDC (https://www.cdc.gov/coronavirus/2019-ncov/index.html) website.

Thank you so much for sticking with us. We look forward to supporting each other during these challenging times.