Good Things Come To Those Who Pay

This is a topic that has been on my mind a lot over the last year and I haven’t been sure if I wanted to post it or not on here…

I posted something similar on my Facebook earlier this evening and the response has been overwhelmingly positive so I’ve decided to re-vamp it slightly and write it here as well.

 

It’s unrealistic to expect hair salons and stylists eat every additional cost when companies we purchase from raise their prices or technology changes for the better and old tech is no longer able to be purchased.

 

Salon products have changed a lot in the last almost 20 years since I got my license originally. Hell, they’ve changed a lot in just the last few years. Services that used to be available may no longer be, and products we use now for services are heavens above what was used even as recently as last year.

Olaplex is less than 5 years old. Olaplex is a product designed to mix with lighteners to reduce and repair damage to your hair by maintaining and even rebonding the disulfide bond within the structure of the hair. If you want healthy hair you want this mixed with your color services. If you want mermaid hair, or even hair just a few shades lighter than your own you NEED this.

Balayage is a hair painting highlighting technique that isn’t particularly new, but there are new lighteners available within the last few years that contain kaolin clay and other thickening/softening/blending agents in them to reduce bleeding (the term for when highlights run out of foils or onto nearby hair). Can balayage be done with traditional lighteners? Yes, but the ability of your stylist to transform your hair with accuracy is levels above when we get to use products designed for the task.

 

If you want to go to a salon that has high quality lightener for balayage and uses olaplex every time it’s not going to be 20 bucks.

 
Hair extensions are another area where it’s hard to understand the value until you’ve had poor quality. All of my favorite companies and constantly coming out with new tech tools and better application methods. When I started doing hair extensions right out of school the only options were a sew-in weave, a quick glue weave, and hand rolled fusions (which were brand new at the time).

Hairdreams started with a dual power machine for hand rollings, and now they have a machine called the LaserBeamer Nano which can apply FIVE perfectly smooth flat fusions at the same time. The quality of their hair has been consistently amazing, but this new tool makes it much faster meaning less time in the salon chair. Cost drawbacks? Yep, the LaserBeamer Nano required a three day class marketed at over $5,000 and uses nano sticks every time an application is done (those aren’t free either).

Hotheads (sister companies with Hair Talk) was first on the scene with tape-in hair extensions. They now create color melts and rooted pieces, as well as producing THREE different sizes of tape-in tabs. Are they the same price as they were 15 years ago when I started using them? Nope.

 

If you want to get hair extensions that don’t come from Sally’s Beauty Supply it’s not going to be 20 bucks.

 

What if all you want is a blowout? Well, shampoos, conditioners, and styling products have all changed a lot too. People used to come in and get a roller set with “Lotta Body” setting lotion, the product was inexpensive and the client spent minimal time with the stylist because the client was under the dryer most of the time they were in the salon.

Now everyone wants some amazing, time consuming, rough dried, recurled, smoothed out, heat protection treated, shine serum coated, glitter roots, three braids on each side to look like a viking princess at Coachella, with hairspray that doesn’t’t feel like hair spray and it has to be vegan and animal cruelty free and no CFC propellant, and it has to last a week…

 
If you want to have your hair blow-dried and flat ironed with heat protection products after your chemical services and you want to leave looking like a princess it’s not going to be 20 bucks.

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J Beverly Hills Global Event Retail Event, ongoing

Get stoked, my jellybeans!

J Beverly Hills and distributor BeautyScope are giving us an amazing opportunity!

There’s an upcoming event in October that will include multiple days of classes and training that we at Elany Image are super excited to attend.

Here’s how you can help:

We have a full table of J Beverly Hills products and other chosen retail set up by the front of the salon and sales of these help us cover the cost of the show ticket, as well as hotel and airfare. Though, personally I’ll be driving from Texas to California instead of flying from Virginia like the rest of our staff who will be attending.

We also have raffle tickets available for a chance to win an amazing gift basket with a value well over $200! Seriously, there’s so much good stuff!

At Home Dermaplaning!

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So by now you may or may not have heard of dermaplaning as the hot new facial service available to the stars…

For those of you who haven’t heard about it, here’s the skinny: dermaplaning is a service that consists of a skilled professional gently scraping a scalpel across the surface layer of the skin to physically exfoliate and also remove baby peach fuzz hairs to produce a super smooth effect and increase the power of skin treatments applied afterwards.

Generally speaking it’s not usually safe to take an unguarded blade to your own skin as it can be difficult to gauge pressure and it would be awful to end up with a scar instead of fresh skin.

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Well, for those of us out here who don’t want to spend a million dollars on facial treatments at a spa, I’m here to offer another option: guarded brow shaping razors for at home dermaplaning.

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These are absolutely amazing in general and I use them for my brow shaping because my skin doesn’t do well with facial waxing. But the real awesome sauce about them is that they have a really sharp blade and they also have a micro guard on them that helps prevent the likelihood of cutting yourself accidentally.

After reading about dermaplaning and doing some research I decided to give it a whirl myself. The major benefit for me has been how much better my skin care products seem to be working. By using a technique like this to physically remove the surface layer of dead cells and make-up residue that seems to never come off fully under usual circumstances it really does promote better absorption of masks and moisturizers.

It’s typically not necessary to do an extreme exfoliation technique like this every day. I suggest trying it once a week, or even once a month if you have sensitive skin. My skin is pretty hardy so I used to do this once a week until my skin got better, sometimes twice a week if I’ve been doing a lot of modeling shoots and classes and been wearing more make-up than I prefer. Now I’m back to once a month. It makes me feel so much cleaner to be able to get my skin under control.

This is a truly fabulous new addition to my skin care routine and I totally suggest it to anyone interested, just be careful not to shave off an eyebrow!

 

Some Notes on Wedding Hair

So it’s wedding season once again!

Don’t let wedding stress happen to you!

For hairstylists and brides alike this can be a stressful time so I’ve put together a list of things that can make all those hair interactions a little less crazed.

 

~8-12 weeks before the wedding: find a stylist and book the wedding date, your trial, possibly 2 trials, and map out color appointments and trims.

~4-6 weeks before the wedding: have your trial (with tiara, pins, veil, etc) and take final reference photos, make sure you have confirmed timing and number of people for services on day of.

~2-3 weeks before the wedding: do your color (if you normally color your hair) so that it has a little room to settle before the wedding, do your last trim before the wedding. Do NOT experiment with new color or cut this close to the wedding!

 

A few other notes:

-you want to look like yourself in photos, if you normally wear your hair a certain way use it as inspiration for your wedding hair, if you never wear it up in even a ponytail then maybe you don’t really want it all up for your wedding

-your hairstylist is likely to make more money at the salon than at your wedding so unless you’ve got the world’s biggest bridal party please bear in mind they are missing an entire 8 hour day to do 3 hours with you, often plus travel expenses, we love what we do, but please don’t assume tip is included in your total unless specifically stated

-typically it’s best for the bride to get her hair done second to last, you want to spend the morning “relaxing” as much as possible so make everyone else go first

-EXCEPT mother of the bride should be last, or in some cases the soon to be mother in law, these are people you want available to help run errands and be bullies to get things fixed, if they’re in a chair or already have their hair done they won’t be able to run around as much

What Every Hairstylist REALLY Wishes You Knew

The number one thing we all wish our clients understood is that we work on commission.

This means there is no hourly fee. We make only a percentage of the service charges. We make nothing for the time spent between clients, or when someone shows up late, or not at all, or cancels at the last minute.

Our prices reflect the time and products necessary to take care of you that day, as well as the time and money we’ve spent getting to our level of expertise, and marketing expenses to fill our chairs.

What this means for you as a client:
-No, we can’t do this service for less money with the same result. The quality will suffer if we have to sacrifice time or products.
-No, we don’t “live” on tips like servers do, but…
-Yes, tips do make up a large portion of the income we make.

Please respect our time and financial needs so we can take care of your hair the way we both want to.

My Wedding Day Diva

Super fun news: I’ve been tagged by My Wedding Day Diva as an industry preferred vendor!

I’m excited to be working with this company. They are absolutely wonderful.

Here’s an excerpt from their site:

“Welcome to MyWeddingDayDiva.com. We are so excited to help you dazzle your big day! From little to large every detail on your wedding day is extremely important.

Over the last 12 years, the founder of My Wedding Day Diva has worked with many elite organizations in the DC area that are held in high regard for their aesthetics and entertainment principles such as the Washington Wizards, Washington Capitals and Washington Redskins in addition to working for the United States House of Representatives. These experiences have provided her with the ability to execute premium services with attention to detail, precision and keen eye needed to make your day absolutely perfect and flawless.

How are we different from other services?  We do IT ALL for your big day. We look at your wedding as a whole not just as a venue and vendors. Not only do we design and coordinate your wedding, our packages include fashion and decor styling.  We take the intricate details and help dazzle the special touches that take your day from just a wedding to your personalized love story.

We also take over the tedious organizational tasks — master checklist, itinerary, organizing the bridal party, spread sheets to manage your guests, providing event information, vendor management, helping with photos all while getting Grandma a glass of champagne!

We will personalize and customize any of our packages to fit your needs.”

I can personally vouch for the exquisite taste and attention to detail that goes into everything MWDD is involved with.

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Hotheads Hair Extensions, Makeover

I do hair extensions day in and day out, and I always love what I do, but sometimes I get a client in my chair who’s transformation still blows me away.

This client is a cancer survivor. Her hair had finally started to grow back in and she was visiting someone in California where she went to get her first ever set of hair extensions. They stylist ordered no where near enough hair, and then proceeded to remove much of the length from the hair, and then began cutting into her natural hair in an effort to blend in the additions.

We went through and removed all of her existing hair extensions, colored her hair to a more even base color, and then reapplied a very full head of Hotheads tape in hair extensions that we ordered just for her.

The end result is that you can’t even tell she has extensions! She was really happy with the end look and that made me feel all warm and fuzzy inside. This is why I do what I do.

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Building Systems, Tips Four and Five

4– Have a no book list.

–Help your front desk learn how you want these clients addressed. There are clients you should stop doing. Create a plan for removing them from your schedule. Create a plan for recognizing “time suck” clients who you cannot please but for some reason keep coming back. You’ll feel better, and your days will run more smoothly and with fewer unforeseen delays.

5– Build a trust with your shampoo technicians and assistants.

–What can you do to teach them to do things the same way you do? If you can get them to follow the patterns you set then you won’t have as much work to do and you can take an extra client or two every day. That adds up.

Anyways, I hope that you guys can all get some of this rolling for yourselves, and spend some time building your own even bigger better systems for making yourself and your salons as efficient and awesome as possible.

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Building Systems, Tip Three

3– Have a standard consultation pattern.

—This sounds pretty easy, but it’s not. You know better than anyone else what kind of problems you’ve run into in the past from thinking you and your client were both on the same page, so pick your questions to help troubleshoot past experiences. Maybe you want to require a photo? Maybe you want to run down a checklist of current hair care? I don’t know. But whatever it is, you will save so much time by never skipping on of the questions on your list.

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