The number one thing we all wish our clients understood is that we work on commission.
This means there is no hourly fee. We make only a percentage of the service charges. We make nothing for the time spent between clients, or when someone shows up late, or not at all, or cancels at the last minute.
Our prices reflect the time and products necessary to take care of you that day, as well as the time and money we’ve spent getting to our level of expertise, and marketing expenses to fill our chairs.
What this means for you as a client:
-No, we can’t do this service for less money with the same result. The quality will suffer if we have to sacrifice time or products.
-No, we don’t “live” on tips like servers do, but…
-Yes, tips do make up a large portion of the income we make.
Please respect our time and financial needs so we can take care of your hair the way we both want to.